1. Information We Collect
UseKarlo ("we," "our," or "us") collects information you provide directly to us, such as when you:
- Create an account or make a purchase
- Contact us for support at support@usekarlo.com
- Subscribe to our newsletter or marketing communications
- Participate in surveys, contests, or promotions
Information We Collect Automatically
When you access our website, we automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referral sources and search terms
- Device information and operating system
2. How We Use Your Information
We use the information we collect to:
- Process transactions and deliver purchased products
- Provide customer support and respond to your inquiries
- Send important notifications about your account or purchases
- Improve our website, products, and services
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (payment processors, email services, hosting providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookies through your browser settings, but disabling them may affect website functionality.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent where applicable
- File a complaint with supervisory authorities
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: