Contact Us

Get in touch with our support team

We're here to help with any questions or issues
Email Support

Get help via email

support@usekarlo.com Response within 24 hours
Website

Visit our main website

codes.usekarlo.com Browse our products
Business Hours

When we're available

Monday - Friday: 9 AM - 6 PM IST
Saturday: 10 AM - 4 PM IST
Sunday: Closed

Send us a Message

Frequently Asked Questions

How do I download my purchased apps?

After purchase, check your email for download links or log into your account dashboard. Downloads are available for 30 days.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, net banking, and digital wallets through Razorpay.

Do you provide source code documentation?

Yes, all source codes include setup instructions, API documentation, and basic customization guides.

Can you customize an app for my needs?

Absolutely! We offer custom development services. Contact us with your requirements for a quote.

What is your refund policy?

We offer refunds for defective products within 7 days. See our Refund Policy for details.

Need Immediate Help?

For urgent technical issues or billing inquiries:

Primary Support

support@usekarlo.com

Bug Reports

support@usekarlo.com

Please include your order number and detailed description for faster resolution.